I couldn't export the data to Gsheet

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vipin@guesswork.co

No error in console. For the above form, google form owner is editor@formfacade.com but it should be creator@neartail.com.

Related questions

I want to export my order

Hi Kanya, You can export the orders data from the Neartail Reports page.

Login to Neartail > click on the form to open it > Edit page will be displayed > click Reports > click on the sync button in the bottom right corner. The responses will be synced to Sheets ONLY when you click on the Export button in Neartail.

When you sync the Neartail reports to Google Sheets, we create three sheets. (1) Order summary: This includes the customer contact details, amount and other fields in the form. (2) Order lineitems: This includes the order lineitems data. You can use the pivot table option on this sheet to create the aggregate reports you need. (3) Order details: This includes the quantity ordered for the products in each order. Each product will be added as a column. For products with variants, each variant will be a separate column.

Please try this and confirm.

I'm already create new form in formfacade, not in google form (with add-on) to change the currency, but how to make sync order in formfacade to Google Sheet?

Hi William, there are two options.

Sync Google Forms responses to Google Sheets:
Login to Neartail. Click on the form to open it. Edit page will be displayed. In the Neartail Edit page, click on the gear icon next to the form title. Form settings will be displayed. Click Advanced. Click Launch to open Google Forms. In Google Forms, click Responses and click on the spreadsheet icon to sync responses to Google Sheets. All the fields in the form are included as columns and each row is a response. The responses will be synced in real time.

Export order line items data from Neartail Reports:
If you used the Neartail templates to create your order form, then you will also be able export the Neartail Reports data to google sheets. Login to Neartail > click on the form to open it > Edit page will be displayed > click Reports > click on the sync button in the bottom right corner. The responses will be synced to Sheets ONLY when you click on the Export button in Neartail. This includes order status, payment status & more.

Please try this and confirm.

In my latest order, in the reports section, I'm not able to export any of the forms to excel. In general there has been one that I can export, but I'm not seeing it available.

Hi Maren, You will be able to export the Neartail orders to Google Sheets only if you have created the form using the Neartail templates. Notes for your reference.

Sync responses to Google Sheets:
Login to Neartail. Click on the form to open it. Edit page will be displayed. In the Neartail Edit page, click on the gear icon next to the form title. Form settings will be displayed. Click Advanced. Click Launch to open Google Forms. In Google Forms, click Responses and click on the spreadsheet icon to sync responses to Google Sheets. All the fields in the form are included as columns and each row is a response. The responses will be synced in real time.

Export order line items data from Neartail Reports: If you used the Neartail templates to create your order form, then you can sync the data to google sheets. Login to Neartail > click on the form to open it > Edit page will be displayed > click Reports > click on the sync button in the bottom right corner. The responses will be synced to Sheets ONLY when you click on the Export button in Neartail. This includes order status, payment status & more.

Please try this and confirm.

Hi, Can i import, and modify google forms, from another email address into my neartail account? These were just written on basic free google forms.

There are two options to create your forms.

(1) You can login using your email account and use Neartail templates to create your order form. Please note that we do not have the option to transfer ownership.

(2) If you have created your form in Google Forms, then you can customize it using the Neartail addon. Google Forms allows you to transfer ownership between personal gmail accounts, but not to a google workspace account. If you are using personal accounts, then you can transfer ownership to the preferred gmail account and then customize your form using the Neartail addon.

Note: The Neartail subscription is linked with the email account used to subscribe to the paid plan. Only that account can be used to customize the form and collect responses. You must use the share link or the embed code from your paid account to collect responses.